Cancellation, Return & Exchange Policy
Order Cancellation
We begin processing your order as soon as it’s confirmed to ensure timely delivery. We are unable to accept cancellations or modifications once the order is placed. This policy helps us maintain accuracy and smooth operations for all KiddieLuv customers.
Return Eligibility
Kiddieluv does not accept returns or exchanges for size, color, or preference reasons. Since our products are designed for children, every item must remain completely untouched and hygienically sealed. Once a package is opened, it cannot be reused or resold for health reasons.
However, if you receive a defective, damaged, or incorrect item, please contact us at kiddieluv.in@gmail.com or WhatsApp 8525078370 within 48 hours of delivery with your order number and photographs of the issue.
Exchange Policy
We truly value your trust in KiddieLuv. However, due to strict hygiene and safety standards, we do not accept returns or exchanges for reasons related to size, colour, or preference.
Note: Slight variations in product colour may occur due to lighting effects or different screen settings. These do not qualify as defects.
Since our products are made for kids, maintaining hygiene is our top priority. If your order arrives damaged, defective, or incorrect, please reach out to us within 48 hours along with clear photos and your order ID.
Return Procedure
- Email kiddieluv.in@gmail.com or WhatsApp 8525078370 with Order ID, reason, and product images.
- Our team will verify eligibility and provide pickup instructions.
- Pack the item securely and hand it to the assigned courier.
- Refunds or exchanges are processed after inspection.
Refunds
Refunds are issued within 7–10 business days after inspection, via the original payment method or as store credit. Shipping and COD fees are non-refundable.
Store Information
- 87/2, VellagoundanNagar, Thanthonimalai, Karur TamilNadu-639005
- (+91) 99622 48370
- kiddieluv.in@gmail.com
- Mon to Sat : 10 AM – 5:00 PM
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